Fully managed IT infrastructure services — proactive monitoring, helpdesk support, network management, and lifecycle management so your team can focus on business while we keep your IT running 24/7.
Subhvision's Managed Infrastructure Services provide businesses with a complete, outsourced IT department — handling everything from network operations to server maintenance and end-user support.
We act as your technology partner, delivering predictable costs, reduced downtime, and access to certified engineers across networking, security, and systems administration.
Multi-tier helpdesk with remote and on-site support to resolve incidents quickly and minimize disruption.
Real-time monitoring of all servers, switches, firewalls, and endpoints using enterprise-grade NMS platforms.
Full management of LAN/WAN, routing, switching, firewalls, VPNs, and wireless infrastructure.
OS patching, backup, DR management, virtualization support (VMware, Hyper-V), and performance tuning.
Centralized device management, software deployment, antivirus, and patch compliance across all endpoints.
Monthly health reports, SLA dashboards, audit trails, and compliance documentation.
Fixed monthly costs replace unpredictable IT expenses — no surprise bills.
CCNA, MCSE, and CompTIA-certified team handling your infrastructure.
Average ticket resolution time under 4 hours for critical issues.
Flexible plans that scale with your organization — start small, grow big.
Regular performance reports, SLA compliance dashboards, and quarterly reviews.
Audit of existing IT environment, inventory, and gap analysis.
Setup of monitoring tools, documentation, and runbook creation.
Ongoing proactive management, patching, and support delivery.
Monthly reporting, performance reviews, and continuous improvement.
We serve diverse sectors with tailored solutions for every environment.
We deploy industry-leading specifications and components to ensure reliable, scalable, and future-proof installations across every project.
| Parameter | Specification / Detail |
|---|---|
| SLA Uptime Commitment | 99.9% Monthly Availability |
| Response Time (Critical) | < 1 Hour |
| Resolution Time (P1) | < 4 Hours |
| Monitoring Interval | Every 60 Seconds |
| Backup Frequency | Daily Incremental, Weekly Full |
| Security Patching | Monthly Cycle + Emergency |
| Reporting | Weekly Summary + Monthly Detailed |
| Support Channels | Phone, Email, Portal, On-Site |
Our certified engineers will assess your requirements and provide a detailed proposal tailored to your space, budget, and goals.
Contact our certified team for a free site visit, consultation, and customized quote. We deliver end-to-end — from design to deployment.
